FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions about Power Equipment and our Company.

Why buy from B T South instead of a Big Box Store?

What is ASAPS Priority Service?

What does "Commercial Mower" mean?

What is MyRIDE and who needs it?

Can Multi-Force Solve Your Seasonal Equipment Needs?

What Advantages does the GrandStand Multi-Force Blower have over Dedicated Stand On Blowers?

How well do Ventrac Tractors handle Slopes?

How well do Ventrac Tractors handle Wet Soggy Conditions?

How much does a Ventrac Tractor Cost?

TireJect Tire Sealant -VS- Tube

What are the Advantages of TWEELs over Tires?

How and why does B T South have the SCAG brand?

Maintenance: What is recommended for Zero Turn Mower Seasonal Maintenance?

My Z does not travel exactly straight when the arms are aligned.

Fuel: Do I need to use a Fuel Stabilizer? Do I need to buy Ethanol Free Gasoline?

Oil: Why shouldn't I use Automotive Oil in my Lawnmower Engine?

Are there Equipment Discounts for Churches, Schools, and 501(c)3 Non-Profit Organizations?

About B T South

About B T South

B T South is a locally owned and operated family business.

Link:
The Founder's Story / Company History

The products we offer and service include:
Zero Turn Mowers from TORO, SCAG and SPARTAN
Blowers, Trimmers & Chainsaws from STIHL
Flex Frame Tractors from VENTRAC
Compact Skid Loaders from TORO
Material Buggies from TORO
Stump Grinders from TORO
Trenchers from TORO

B T South is a STIHL ELITE Dealer, a TORO Master Service Center and an Authorized Service Center for SPARTAN and VENTRAC.

What is ASAPS?

Even if ASAPS was not included in your original purchase, you can still add it later. ASAPS assures B T South will:
➤ Allocate Service: Make room for your equipment even during our busiest season.
➤ Priority Service: give your equipment priority over other equipment making it move through our service queue faster.

Q&A:Can ASAPS be purchased separately for Z's that were not purchased at B T South?
YES (see the pricing chart below)

Does ASAPS expire?
No, Not as long as you own the equipment and we remain an authorized dealer / service center for the equipment.

How fast is the turn around time for ASAPS machines?
It does vary some with how complex the job is and how quickly mowers are coming in our door. Our goal, which we usually meet, is for ASAPS Landscape Contractor to be here no more than 3 work days and for ASAPS consumer equipment to be here no more than 5 work days.

Are all ASAPS machines treated with equal priority?
No, our service queue algorithm takes into account ASAPS status as well as other factors, some of which are:
➤ How long the machine has been waiting in queue.
➤ How old the machine is and whether it is still in its warranty period
➤ The equipment’s build quality level eg. commercial vs mid-grade vs consumer.

The cost of ASAPS ranges from $350 to $660

SERIES
TOROTimeCutter
TORO Titan
TORO Titan Max
TORO Z-Master 2000
TORO Z-Master 4000
TORO GrandStand
TORO ProLine

SCAG Liberty
SCAG Freedom
SCAG Patriot
SCAG Tiger Cat II
SCAG Cheetah II
SCAG Turf Tiger II
SCAG V-Ride II
SCAG V-Ride XL
ASAPS for Life Pricing
$595
$695
$695
$795
$895
$895
$795

$695
$695
$795
$895
$895
$895
$895
$895

There are some models within these categories which we do not sell and for which we do not offer ASAPS.
B T South Shop Picture

How well do Ventrac Tractors handle steep slopes?

Ventrac Slope


Ventrac compact utility tractors provide a safer and more effective solution to slope mowing in addition to versatility and ease of use. So what makes Ventrac a great slope mower? The answer to that begins with the fact that Ventrac tractors are not like conventional tractors. They are uniquely and specifically designed from the ground up to perform consistently in a variety of conditions and terrains.

Ventrac compact utility tractors have a low center of gravity which adds to overall stability on hills. They also feature center articulated steering and an oscillating frame which helps provide improved maneuverability and greater ground contact over uneven terrain. The power of all-wheel drive allows the Ventrac to operate on a multitude of terrains with minimal damage to the turf even on slopes. Steering and movement are hydrostatically controlled for easier and more precise operation including the ability to effectively brake downhill to a stop and even reverse back uphill.

The standard Ventrac 4520 is rated to handle slopes of 20 degrees because of these innovative standard features which makes Ventrac a safer and more reliable slope solution. It can be fitted with wheel extensions for a wider wheelbase allowing for operation on slopes of 25 degrees and can be fitted with dual wheels all around for an impressive 30 degree slope operation. That's the ability to perform on a 58% grade! Ventrac has an optional slope gauge that not only displays but alerts you when you are in unsafe conditions.

Learn more at https://www.btsouth.com/ventrac

Ventrac Slope 20 25 30

How well do Ventrac Tractors handle wet mushy conditions?


• Mow sooner after a storm
• Mow with less turf disturbance
• Mow places you could not mow before
• Fewer "down days" and more days getting work done

Learn more at https://www.btsouth.com/ventrac

How much does a Ventrac Tractor Cost?

Ventrac Showroom Floor 2022


The most frequently purchased models are powered by 3 cylinder cast iron block Kubota engines which are also the most expensive models. Most customers choose to have dual wheels installed for increased hillside performance making the machine ANSI rated for a 58% grade in any direction. The dual wheels also increase the machines ability to track across wet soggy terrain with very minimal turf disturbance. Most customers buy 3 to 4 implements with the Ventrac Tractor. The tractor is then configured to accommodate the selected implements which could mean adding additional hydraulics, electrical connectors or other features as required.

If you were to take the most popular Kubota (Diesel or Gasoline) powered Ventrac tractor, add Dual Wheels and add three of the most popular attachments, a 68” Tough Cut Mower, a 72” Finish Mower and a 48” Power Bucket that would put its cost at around $45,000. With approved credit, $0 down and 0% interest that would make for a payment of around $1100/month over 48 months.

If you were to price Ventrac’s least expensive tractor without any attachments it would be around $27,000, while the most expensive would be closer to $31,000.

Not bad for a piece of equipment that can do so many things on so many terrains and typically lasts 3 times as long as a heavy commercial $14,000 zero turn that only does one thing. And compared to a conventional compact tractor from Deere or Kubota, the Ventrac is a much more useful piece of equipment to meet the needs of most acreage owners and commercial landscapers.

If you think a Ventrac might be right for you, then request an onsite demo. Give us a call at 336.299.5000 or send us an email: ventrac@btsouth.com or visit our showroom at 4416 Groometown Rd, Greensboro NC.


Learn more at https://www.btsouth.com/ventrac

Are Special Discounts Available for Churches, Schools and 501(c)3 non-Profit Organizations?

We do have special pricing programs for churches, non-profits, 501(c)(3) organizations and municipal entities on many of our power equipment products suited for institutional use. If your organization falls into one of these categories then please don't forget to mention it when you call, visit or email.

Assist School
Assist Gov
Assist Church
Assist Fire