SCAG at B T South ?

Since becoming a SCAG dealer on February 29th 2024, we have been bombarded with questions about:

How did B T South take the SCAG brand from Sedfefield Outdoor?

Did SCAG fire Sedgefield Outdoor as their dealer? No

Sedgefield Outdoor Equipment decided to terminate their SCAG dealership without any pressure from SCAG to do so. After SCAG was informed of this decision, they approached B T South about becoming their dealer. That was February 22nd and before that day we had no idea that Sedgefiled was giving up SCAG after representing the brand for decades. We then approached Sedgefield to confirm what SCAG had told us. We enjoy an amicable relationship with Sedgefield Outdoor and we wanted to be sure we understood the situation correctly and wanted to inform them that we had an interest in bringing on the SCAG line.

Sedgefield confirmed what SCAG had told us and went on to explain that they were at a place where they needed to either expand their business and hire more staff, or to simplify and make things more manageable. They were dropping SCAG, STIHL and some other brands to streamline their business. They seemed very decisive and certain of their decision and even somewhat relieved. We were pleased to have their blessing on our bringing on SCAG.

Is B T South switching from TORO to SCAG? No

From our perspective, the opportunity to take on another one of the top three commercial mower brands in the country was a gift from God. Over the years, we have been offered 29 different brands of zero turn mowers at our dealership. There is no other brand we would rather have to accompany TORO than SCAG. While they are both market leaders they have different design philosophies and product offerings making them apples and oranges.

While representing TORO over the last 21 years, we have developed a reputation for knowing our products, having a broad selection of new equipment in stock, having parts in stock and providing fast & thorough service. We will continue to grow the TORO brand in our area with this same game plan, and will work diligently to get to that same level with SCAG.

Why do you want me to buy a SCAG instead of a TORO? We don’t

SCAG has a loyal base of customers, as does TORO. We have no desire to transition satisfied TORO owners to SCAG and no desire to transition satisfied SCAG owners to TORO.

Will Sedgefield Outdoor support the SCAG mower that I brought from them?

Sedgefield has a reputation for supporting equipment they've sold, and we expect they will be willing to do anything reasonable. However, since they are no longer a SCAG dealer, and we are a SCAG dealer, that gives us some additional tools to support your SCAG equipment. As a SCAG dealer, we can order parts from SCAG and we are intentionally growing our parts inventory to serve SCAG owners. We have access to SCAG’s dealer tech service support. As a SCAG dealer, we can file warranties with SCAG to be reimbursed for parts and labor expense.

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